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amazing error between my Mac and MX920

August 13, 2017, 8:00 pm
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My laptop is macbook pro with the system macOS Sierra 10.12.6.

Screen Shot 2017-08-13 at 22.49.44.png

Begining the summer, about July 2017, when I want to print a PDF by the application Preview from Airprint, the black ink does not work. If the document has multi-colored, only the black is missing. All the settings are defaults.

However, if I change the setting of media type from "Auto Select" to "Photo", the printer can print same PDF as normal.

Screen Shot 2017-08-13 at 22.55.05.png

I have no idea about the printer or my laptop. I try to reset all the settings of printer and the mac. Not work. 

And I also try to use a windows laptop to print several documents like PDF, word. Same situation, no black.

So can anybody help me  to fix it? Now, I cannot use my smartphone to print directly or other method to print by laptop.

Thank you very much

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Pinter takes 15 min. to print

August 15, 2017, 7:52 am
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Lately I have been having trouble with file access for some applications. For instance Windows Explorer takes a very very long time to boot and show me files.

 

This problem seems to have affected my printer, which now takes 15 minutes to print a single page. It just sits pending for that time, then says printing for several minutes, then out comes the print.

 

My hard drives are only half full.

 

Any ideas why this is happening?

 

Thanks!

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Pixima 5720 making horrible smudges

August 15, 2017, 2:52 pm
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For some reason , my printer is smudging grey/black ink patches for seemingly no reason on the sides and top of images. It's been really bad with full page prints, but smaller prints it can be remidied by rotating the images in different ways before printing
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Cannon Selphy 1200

July 1, 2017, 8:57 am
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Starts to print but cuts out before completing cycles.

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Need help installing IP8720 as network printer

July 7, 2017, 3:00 pm
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I've exhausted myself searcing the web (tried Canon support, of absolutely no help!) so was hoping someone else has figured out how to connect the Pixma IP8720 as a network printer. It works fine when hard wired (USB) to my Linux and Mac OSX machine but I want to share this printer.

 

Our configuration is IP8720 USB connected to ASUS RT-N66R wireless router. The router shows the IP8720 as 'enabled' when you look at USB applications. Neither Ubuntu 16.1 or OSX 10.11 can discover the printer via their wireless conections to the router. I've tired to connect using LPR protocal as the Router manual says it supports Linux/OSX with no joy.

 

My old HP Photo printer was a joy compared to this one, the Canon software seems to be only Windows aware. I was able to connect to priter via router on Win10 and Win7. Does anybody out ther have this printer model shared via a router? 

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Pixma IX6860 - solid black appears 'patchy'

July 8, 2017, 10:43 pm
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Hi all,

 

Whenever I print something that is entirely black, ie a solid black rectangle, the black always comes out 'patchy' - there are visible black dots that are darker than the background. Bit hard to explain but this image is a good example of what I mean:

 

black sample.JPG

 

No other colours have this problem, it's just black. So far I've tried:

 

- Gloss paper (light and heavy)

- Photo paper

- Regular A4 copy paper (it was noticeably better here, but not as good as all the other colours)

- Heavy paper (300gsm)

- Running through all the printers cleaning/aligning

- Trying various combations of print settings, including different paper types, quality presents, colour settings etc

- Tried printing from various file types

- Tried RGB and CMYK

- Disabling and enabling colour management on the printer itself

 

Nothing really seems to work! Any ideas? I had though of trying another set of black cartridges but I don't want to go out and buy more stuff if it's a problem with the printer itself.

 

Cheers!

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changing paper size ip8750

July 10, 2017, 11:56 am
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hi all

 

i just got myself a ip8750 printer a couple of weeks ago and set it up at the second attempt. i ran a test print with a piece of the A4 paper that came with the printer, and loved the print quality.

 

last night i tried to print some A6 (10cm x 15cm) prints and it was a total disaster. it kept printing A4 size. i went into the printer setting on my pc and changed the paper size, then i clicked ok, but when i pressed print, it defaulted back to A4 ever time.

i eventually gave up.

 

i can only presume i am not doing something very obvious, but as my username say, technology is not my favourite pastime.

any help you can give me to be able to change paper size when i want to would be gratefully received.

 

very best

pc

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Canon IP-2772- The ink cartridge has been installed or replaced

July 14, 2017, 8:21 am
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I have a canon IP-2772 Printer. The printer ink has been run out. So I changed the cartridge. When print with the new cartridge then shown the massage, " The ink cartridge has been installed or replaced. If the printout contains misaligned lines or is not satisfactory after the installation or replacement, refer to the user's guide and carry out the print head alignment."  And only print two color 1. Black - BK, 2. Color-C, But not Print 3. Megenda- M and 4. Yellow -Y. How can solve it easily? Anybody  help me Please.

That Problem .jpg

 

 

 

 

 

 

 

IMG_20170714_211105.jpg

 

 

 

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Bug With iX6800 Printer Driver for Linux

July 21, 2017, 1:20 pm
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i recently bought a Canon iX6820 printer and installed the recommended driver for Ubuntu Linux. That was in Linux Mint 17.3. The printer worked flawlessly.

 

I upgraded to Linux Mint 18.2 and installed the same driver. There is a print issue in the newer version of Linux. When I print a landscape print job, generated in LibreOffice Writer on legal paper, the text is rotated 90 degrees and prints only the center of the text at the top of the page. If I generate a .pdf of the page, it prints landscape in the center of a portrait page with the whole thing shrunk to fit. Not good unless I read it with a magnifying glass.

 

I then downloaded an aftermarket printer driver which works fine but it's only a 30-day trial then I have to pay for the driver for 4 computers with a total of 5 installations of Linux on them.

 

It would appear that the iX6800-series printer driver for Ubuntu Linux needs updating to work on the newer release of LInux MInt 18.2.

 

How do I report this to Canon?

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Canon wont print on A4 glossy

September 16, 2016, 8:51 pm
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Hello, I can't seem to get any settings to work to get the IP-2810 to print on A4 glossy photo paper. Each time it gives the 4102 error saying the paper size is wrong. I have all settings correct and even the Canon support email and phone rep had no answer for me. If you choose plain paper and print anyway it prints but the quality is low and the ink smears. I assume it's cause it's ment to spray a different amount of ink for glossy vs standard. I'm really hoping someone has faced and found a solution to this issue as my searches online have resulted in many questions but few answers and none that fix anything. Thanks.
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IP4500 g tray PVC ID printing issue

July 24, 2017, 10:05 pm
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My IP4500 is still alive and kicking ^_^

 

I've used it in the past to print onto discs,

Now I purchased a G tray to print PVC ID cards but do not see the ID tray option in the print preferances. Only disc tray option.

 

Do I need to update to a new software to see the option? Or is there a workaround?

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Canon Pixma MX860, B200 error; nothing fixes it so far

July 30, 2017, 1:38 pm
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I've tried (1) forcing the printhead to the left and forcing the lid closed as it passes the halfway mark. I've tried (2) pushing the on/copy/print/scan/memory buttons multiple times as I turn on. And I've tried replacing the printhead. The B200 error message just won't go away. Is there anything new on the horizon I can try? I will try Canon Support tomorrow, but am not particularly optimistic, based on what I read here.

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Papilio waterslide paper setting

August 12, 2017, 7:23 am
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My ix6820 is fairly new, as I had to replace my wonderful old Pixma Pro 9000 since Canon was no longer updating the drivers for it and I got a new iMac. So I am not very familiar with it yet. I also just bought some Papilio white waterslide decal paper for inkjets that I've not worked with before either. The directions say to use the glossy photo paper setting on high. But every time I try a different combo of settings I get splotchy images as a result (especially in the orange color in the design) and am wasting this expensive paper!

 

Interestingly, the best setting I've found so far is "t-shirt transfer paper" but it automatically flips the images. It's still not perfect, but much better. How do I replicate those settings without the automatic flipping?

 

Does anyone have experience with Papilio paper or have any suggestions to other (hidden?) settings I can adjust? Thank you!

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MX922 saying that the lower cassette needs paper

August 18, 2017, 8:54 pm
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But I already loaded paper and pressed the OK button.

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Canon ix4000

August 19, 2017, 1:12 am
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Hello, just found this community and hope you can help.

 

I have a canon ix4000 that I intend to use for printing scanned 35 mm neg film onto canon paper, but the problem that I'm having is to 'fit' the print onto the paper without 'excessive' borders. For example if I designate a 6" x 4" paper, the print comes out in the preview with a border of more than an inch all round and it's the same with any other size.

 

I can 'fool' the printer by juggling around with the size I opt for, but it's not an ideal situation.

 

I use Windows 10 PC with Ability Office Photopaint and just currently downloaded Canon easy photoprint, that I can print from without problems to full page with no borders. If I designate borders, I do get a border, but one border is wider than the other!

 

Thanks in anticipation

 

Derek

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Identify Driver Version

August 20, 2017, 2:44 am
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Hello to all

I have a Canon Pixma MG8250

Can anyone tell me where I can find the driver version installed for my printer.

Also I have found there are two new Drivers available for this printer (If I don't already have them) but no real details on "whether or not" I acctually "Need" to install them.

I've had no problems with this printer at all so far.

 

Thanks for help.

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Trying to get online support

August 20, 2017, 11:31 am
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the canon website keeps saying it cannot be fount and I need to update the drivers for my canon mg 2922

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MG7720 showing offline after "successful" install on USB connection

August 20, 2017, 1:23 pm
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My daughter is trying to set up her Windows 10 laptop with an MG7720 over a USB connection. Downloaded latest install package from Canon site. Turned off LAN settings, went through the setup with a USB connection. Setup finished successfully and test print was also successful. However, when she tries to print a document, the printer is showing offline. Any thoughts? I'm having to do this remotely as she's at college and I'm not. Never had an issue with this printer over wireless connection and test print should mean it's good to go, right? Thanks!

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Pixma MG3620 USB connected properly but when I try to print, it shows OFFLINE

August 20, 2017, 4:18 pm
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ok, something as simple as trying to print via a USB cord has become extremely frustrating.  The only thing I did was change the ink cartridges.....nothing got moved or jiggled and yet now, when I try to print, it shows as OFFLINE.  I went through all the "DUH" steps to make sure it was connected properly and even restarted my PC but **bleep**'s still showing as OFFLINE.

 

I tried to start an email ticket but the form used to do that is not working......won't SEND and the drop down answers won't work either.

 

This printer has been a problem since day 1 and if I could afford to replace it, I would but it's fairly new and I am poor.

 

The only other thing that I have done recently is update windows with two critical updates so I hope that's not the issue.

 

Please help.....soon....I absolutely have to print a shipping label tonight!!

 

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Can't connect new windows 10 computer to MX860 printer

August 20, 2017, 6:20 pm
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I bought a new HP windows 10 printer that doesn't have a DVD drive so I can't load the software for my MX860 printer.

 

I can't connect it to my printer which is connected to my network by ethernet connection to the router. I am not using the wireless setup.

 

How can I connect it? I even tried to connect it using the IP address and it still doesn't print to it...

 

Any ideas?

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