I just bought this thing a few months ago in the Fall of 2020 and already I'm having issues with it. Trying to get my computer, a Windows 10 PC, to recognize the printer so I can add it to the network. I have tried using the setup CD that comes with the printer to add it to the network / add to my computer, and I keep getting an error message at the end of setup. "failed to recognize" basically. This printer was working perfectly fine until right around thanksgiving I'm not sure what happened but I cannot print anything now.
The WiFi lamp is lit, the power lamp is on, I don't use a USB cable since I don't have the proper type, and this printer continues to be completely useless. I follow the instructions given in the setup on the CD-ROM, the operation fails every time.
I have also tried contacting Canon support via phone and I get put on hold for like half an hour with zero human contact while I'm forced to listen to the terrible on-hold music. Some actual assistance would be appreciated. I have only had this one for a few months and it shouldn't be acting this way.
just tried setting up from the latest driver download. It tells me to connect to a network broadcasted from the printer, then I'm supposed to enter the serial number as a password. I tried it 3 times in a row and it doesn't recognize IT'S OWN SERIAL NUMBER?? I'm never going to buy another Canon product again after I get this straightened out