I have an MG8120 that is in otherwise excellent condition. Lightly used over the years, Very clean. Now I'm getting a 6c10 error message and nothing I do seems to fix it. I've seen online reference to the resetting the counter on other models which I can't figure out how to do on the MG8120. There are no loose parts etc and I have turned on and off. This printer is connected directly to windows 10 pc via USB - no network. I've called canon but the recording says go away - we don't support this model any longer. Great. I guess they want it to end up in a landfill so I can buy a newer model.
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