I think I replaced one of the inks too soon, and now I am paying the price. One ink was empty, so I replaced it, and at the same time another was low so I replaced it. And the printer has decided to stop working. I am getting error 1414 ink tank not recognized.
So far I have tried the following:
Removing all inks, put them back in one at a time, and the same ink (cyan) tank is not recognized
Press stop for a number of seconds to reset screen - nothing happens
Press stop and on at the same time to reset - when screen comes on the normal screen shows up for two seconds, then the ink tank error shows again
Press stop, shut printer off, unplug for a minute, plug back in - error screen shows
I feel like nothing is working! This has been a great printer for us, we have had it for several years, which I have had several friends tell me it is unusual for a printer to even last that long. Any other tips are appreciated, thank you.