I purchased this printer in January this year and struggled to get connected but finally got it up and running. I had not had issues with it until this week. I was able to print on Wednesday, then Thursday went to print and all of a sudden it just wouldn't print anything in my queue. It is supposed to be a wireless connection as I don't have anywhere to plug it in on my MacBook Air. So, I got frustrated and asked my husband to look at it, who uninstalled the printer. I went to reinstall it and now the firmware won't install because it says it isn't up to date (my OS is, the firmware is not). I am losing my mind and have already called Amazon to return the printer, but I really NEED a printer for school and for printing things for my kids school, so it would be GREAT if this one would just work!!! HELP ME PLEASE!!!