I have been using my Canon i960 printer for years with great results, Unfortunately because of health reasons I was unable to do work in my small office building in my back yard and things froze. When I tried to print, I got an error message that the print head was bad. When I tried to purchase a new head I found Canon has no place to purchase one or a place to get an official Canon part. However the Internet is loaded with scammers who sell used, bad printer heads described as new. They are wrapped in protective envelopes and they have the wrong plastic cover over the nozzles. When you examine them you can see dried ink around the nozzles. Cannon does a dis-service by not providing new print heads directly or through an authorized independent vendor. If i'm wrong about this I would like to know where to purchase a print head.
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