I've read some earlier exchanges on this error. Since they're dated by almost a year I'd like to open a new thread.
The error code display asks that the user power the printer down and then bring it back up. The error keeps repeating. The printhead is not able to move to the center for access. It is locked in place. Clearly something is preventing it from opening.
Is there some way to manually move the printhead out of its housing? I was thinking there might be an interlock that can be tripped, allowing me to slide it out so I can see what is going on inside the housing that is locking the printhead in place.
I love this printer and hate to start over again with a new one.
