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Canon Pixma ix6800 wont print a3 doc on a3 paper

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Hi there,

 

For some reason when I try and print in A3, and set the layout as a3 the document still prints in a4 size onto the a3 paper. I have tried various ways around this, using a different programme ( have tried in adobe illustrator, google docs, and via the general windows print options) So far I have been unable to get a round this and I am stuck as to how to print in a3- does anyone have any ideas as to how I can go about doing this. It is so frustrating to have invested in an a3 printer but to not be able to use it! 

 

Thanks in advance

 

France


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