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Printer won't print

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Apologies - I'm hoping this is a simple question. 

I recently splurged and bought a Canon Pixma TR4500. (My son is developing with ASD, and I thought it would be helpful to have a printer/scanner/copier.)

And indeed it would - except that I can't get it to print. 

I've run the set up three times. Wireless, wired, whatever. It won't work. 

I'm probably doing something wrong - I just don't know what. Yes, the test print will print. But nothing else. 

I'm ready to cry - can anyone help?

 


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