Hello,
I am looking for help to recover a new printhead that was never used for a longtime.
Some time ago I broke a mechanical part of my canon IX6850 and I decided to buy a new one.
I reused the printhead of the broken printer, and I put the new one in a closed bag.
When the old printhead finally broke down, I replaced it with the new one, but I only got blank pages.
I suppose the storage conditions were not ideal.
The printer is not giving any error code. It just prints blank pages.
I tried the cleaning options from the driver, including the deep-cleaning, but I got blank pages again.
Any help would be much appreciated.