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Scanning on a Pixma MX922

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I have a Pixma MX922 and I am trying to scan to a USB drive. When I plug the USB flash drive into the printer, the printer says "USB drive detected".  So I set up the Scan to USB flash drive function.  But when I scan I receive an error message "Cannot detect a USB flash drive". Doesn't matter if I scan from the feeder or the screen.  

 

Any suggestions?


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